Privacy Policy

Introduction and Scope

cd44 name is an online gaming and betting platform operated for users in Bangladesh. By using our website (cd44name.cam), you are considered to have accepted the terms of this privacy policy.

The purpose of this policy is to clearly inform you of what information cd44 name collects, how that information is used, who it may be shared with, and how you can maintain control over your own data.

Our Terms and Conditions should be read alongside this privacy policy, as both complement each other and together form the complete legal framework governing your use of the platform.

What Information We Collect

2.1 Information Provided at Registration

When creating an account, we collect the following information:

• Full name and date of birth (for age verification — 21+ years mandatory)
• Email address and mobile number
• Preferred username and password (stored in encrypted form)
• Residential address and country
• National ID card or passport details (for identity verification purposes)

2.2 Financial Transaction Information

Relevant payment information is processed during deposits and withdrawals. We handle transactions via bKash, Nagad, Rocket, Upay, and bank transfer. Full payment card numbers or bank passwords are never stored on our servers.

2.3 Automatically Collected Information

When you use our platform, the following information is collected automatically:

• IP address and device type
• Browser and operating system information
• Time of site visit, time spent, and pages viewed
• Referral source (where you came from before arriving at the site)
• Cookie and session data

2.4 Gaming Activity Information

Your play history, bet amounts, win/loss records, and bonus usage details are recorded in our system. This information is used to ensure responsible gaming and to improve the service for you.

Purpose of Information Use

cd44 name uses the information collected from you for the following purposes:

• To create, manage, and verify accounts
• To process financial transactions and ensure security
• To complete the 21+ age requirement and customer verification process
• To prevent fraud and unauthorized access
• To communicate with you regarding services (via email or live chat)
• To send relevant bonus and promotion information (with your consent)
• To manage the VIP program and cashback benefits
• To implement responsible gaming measures
• To meet legal obligations and retain evidence for dispute resolution

We never sell your information to third parties. Data sharing is done only with partners necessary for service operations and within the limits stated in this policy.

Cookies and Tracking Technology

Cookies are used on the cd44 name website. Cookies are small text files stored in your browser that help improve site functionality.

4.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functional Cookies: Remember your language, preferences, and settings.
• Analytics Cookies: Collect statistical data to understand how the website is used.
• Marketing Cookies: Used to show relevant ads and offers (activated with your consent).

You can manage cookies through your browser settings. However, disabling certain essential cookies may cause some site features to stop working.

Data Security Measures

The security of your information is one of cd44 name's top priorities. We use industry-standard security technology.

5.1 Technical Security

• SSL (Secure Socket Layer) encryption — all data transfers are secured
• Passwords are encrypted using strong hashing algorithms
• Firewalls and intrusion detection systems are kept active
• Regular security audits are conducted
• Automated monitoring systems are in place to detect suspicious activity

5.2 Financial Transaction Security

Deposit and withdrawal processes are carried out in a fully secure environment. The minimum deposit is ৳300 and the minimum withdrawal is ৳500. Withdrawals are typically completed within 5–30 minutes. OTP verification is mandatory for all financial transactions.

Information Sharing with Third Parties

cd44 name may share information with third parties in specific situations and under strict controls. Those situations are listed below:

• Payment Processors: bKash, Nagad, Rocket, Upay, and banking partners are provided the necessary information to complete financial transactions.
• Game Providers: Game studios including Pragmatic Play, Evolution, JILI, and PG Soft may receive limited session data for game operation.
• Technology Service Providers: Trusted partners providing server hosting, cloud storage, and cybersecurity services receive limited access.
• Anti-Fraud Services: Information may be verified with specialized agencies to detect and prevent fraud.

All third-party partners are required to comply with our data protection standards. We never sell your information to any third party for advertising purposes or in exchange for profit.

Data Retention Period

We retain your information only for as long as necessary. Retention periods for different types of information are as follows:

• Account Information: For as long as the account is active and for the applicable legal period after closure.
• Financial Transaction Records: For as long as required for financial disputes and auditing needs.
• Gaming History: For as long as required for responsible gaming monitoring and verification.
• Communication Records: Support conversations are kept for a reasonable period for complaint resolution.
• Log Files and Cookie Data: Up to a maximum of 13 months, after which they are automatically deleted.

Once the designated period ends, data is securely deleted or anonymized so that identification is no longer possible.

Your Rights

As a user of the cd44 name platform, you have the following rights over your own information:

8.1 Right to Access Information

You can find out at any time what information we hold about you and how it is being used. You may contact the support team to request a copy of this information.

8.2 Right to Correct Information

If any information in your profile is incorrect or incomplete, you can request a correction. This can be done through account settings or by contacting the support team.

8.3 Right to Delete Information

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained for a specific period due to financial and legal obligations.

8.4 Right to Object to Data Processing

If you do not wish to receive marketing communications, you can unsubscribe at any time. The ability to object to data processing that is essential for running required services may be limited.

Protection of Minors

cd44 name strictly prohibits all services for anyone under 21 years of age. Age verification is mandatory at registration. We do not intentionally collect any information from minors.

If we become aware that information has been collected from a minor, that information will be deleted immediately and the associated account will be suspended. You can find more details on minor protection in our Responsible Gaming Policy.

Policy Changes

cd44 name reserves the right to update this privacy policy when necessary. If any significant changes are made, a notification will be sent to the registered email address and the "Last Updated" date at the top of this page will be changed.

Continuing to use the platform after any changes will be considered as acceptance of the updated policy. It is therefore recommended that you review this page regularly.

For more information about cd44 name, visit our About Us page, which provides a general overview of the platform's services and policies.

Applicable Law and Jurisdiction

This privacy policy is governed by applicable law. Any disputes relating to data protection will be resolved in accordance with the applicable legal framework.

If any part of this policy seems unclear or requires further explanation, please contact our support team. We are available 24 hours a day, 7 days a week in both Bengali and English.